Privacy Policy for Renew Rentals

Effective Date: June 5, 2025

Renew Rentals (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (Renew Rentals) and services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: This includes your name, email address, phone number, billing information, and any other details you provide when filling out forms on our website or during the rental process. If you are a business customer, we may also collect business-related information such as your business name and tax ID.
• Usage Data: This includes information about how you interact with our website, such as your IP address, browser type, operating system, and pages visited.
• Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your browsing behavior on our website. For more details, see our Cookie Notice.
• Sensitive Information: We do not knowingly collect sensitive personal data, such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data.

2. How We Collect Your Information

We collect information in the following ways:

• Directly from You: When you fill out forms on our website, contact us, or enter into a rental agreement.
• Automatically: Through cookies and other tracking technologies when you visit our website, such as IP addresses and browsing behavior.
• From Third Parties: We may receive information from service providers, such as payment processors, to facilitate our services.

3. How We Use Your Information

We process your personal information for the following purposes:

• To Fulfill Our Contract with You: This includes processing your rental requests, managing your account, and handling payments.
• For Our Legitimate Interests: We use your information to improve our website, services, and customer experience.
• With Your Consent: We may use your information for marketing purposes, such as sending you updates about our services or promotions.
• To Comply with Legal Obligations: This includes tax reporting, responding to legal requests, and ensuring compliance with applicable laws.

4. When and With Whom We Share Your Information

We may share your personal information with the following third parties:

• Service Providers: Companies that assist us with operating our business, such as payment processors (e.g., Stripe, PayPal), website hosting providers, and analytics tools.
• Insurance Companies: As required for rental agreements.
• Legal Authorities: When required by law or to protect our rights.
• Business Transferees: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. How Long We Retain Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You have the right to request deletion of your data, subject to legal requirements.

6. Your Privacy Rights

Under data protection laws, you have the following rights regarding your personal information:

• Access: Request access to your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to legal requirements.
• Restriction: Request restriction of processing your data.
• Objection: Object to the processing of your data.
• Data Portability: Request a copy of your data in a transferable format.
• Withdrawal of Consent: Withdraw consent for processing activities based on consent.

To exercise any of these rights, please contact us at:

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze how you use our site and remember your preferences. You can manage your cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

8. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or loss. These measures include encryption, firewalls, and secure server protocols. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

9. International Transfers

Our servers are located in the United States. If you are located outside of the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws.

10. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. California Privacy Rights

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose.
• The right to request deletion of your personal information.
• The right to opt-out of the sale of your personal information (if applicable).

We do not sell personal information as defined under the CCPA. To exercise these rights, please contact us at:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Note: This Privacy Policy is based on standard practices and templates for businesses handling personal data. It should be reviewed and customized by a legal professional to ensure full compliance with applicable laws and regulations.